When The Public Finds Kittens, They Call You First

During kitten season and throughout the year, shelters receive calls from members of the public who have found kittens and don’t know what to do next. Many of these situations require immediate guidance, education, and triage support.

The Little Guest House exists to help fill that gap by supporting the public directly while keeping shelters informed and supported.

How The Little Guest House Supports Your Team

• 24/7 public support line for found kitten situations
• Step-by-step educational resources for the public
• Guidance on when intervention is needed vs monitoring
• Supply and care education for temporary caregivers
• Support for kittens until shelter intake is possible

Our goal is to help the public make safe, informed decisions — reducing unnecessary intake while protecting vulnerable kittens.

When To Refer The Public To The Little Guest House

• Public finds neonatal or young kittens
• Public unsure if kittens are abandoned
• Public needs feeding or care guidance
• Shelter is at capacity but wants kittens supported safely
• Caller needs immediate triage education

Simple Referral Process

1. Public contacts your shelter
2. Shelter refers them to The Little Guest House phone or website
3. TLGH provides real-time education and support
4. If intake is needed later, TLGH helps prepare caregiver and kitten for transfer

This allows shelters to focus on critical medical and intake cases while still supporting community members who want to help.

Resources For Shelter Teams

• Public referral scripts for staff and volunteers
• Printable referral flyers
• Educational handouts for the public
• Emergency triage decision support tools